TITAN
WARRANTY OVERVIEW.

1. WHAT THE WARRANTY COVERS

Titan warranty coverage is intended to protect against qualifying product-related defects under normal recommended use.

Depending on the product and category, warranty coverage may apply to issues such as:

• Manufacturing defects
• Yellowing caused by manufacturing defects
• Cracking
• Bubbling not caused by improper installation
• Delamination
• Loss of optical clarity or protective performance resulting from manufacturing defects

Specific warranty terms should always be tied to the exact Titan product installed.

2. PRODUCT REGISTRATION & AUTHENTICITY

To help maintain warranty confidence and product traceability, Titan products should be registered after installation. Warranty registration may include:

• Product line
• Film type
• Thickness or model
• Installer details
• Vehicle or project details
• Serial number or batch identification
• QR-based authenticity verification

Only properly registered products should be considered for formal warranty review.

3. PROFESSIONAL INSTALLATION REQUIREMENT

Titan warranty coverage is applicable only where the product has been installed correctly and in accordance with Titan installation standards. Warranty support may require that:

• The product was installed by an approved or qualified installer
• The surface was suitable for application
• Installation procedures were properly followed
• The product was used for the correct intended purpose

Improper installation, poor surface preparation, or misuse may affect warranty eligibility.

4. PROPER USE & AFTERCARE

Warranty support is intended for Titan products that have been maintained correctly under normal use. Customers are expected to follow:

• Installer aftercare guidance
• Recommended wash and maintenance practices
• Safe cleaning methods
• Product-specific care guidance where applicable

Damage caused by neglect, misuse, harsh chemicals, abrasion, or improper maintenance may not qualify.

5. WHAT IS GENERALLY NOT COVERED

Warranty coverage does not apply to issues resulting from factors outside product quality. This includes:

• Installation errors
• Poor surface condition before installation
• Repaint failure or unstable substrates
• Impact damage, accidents, or external abuse
• Edge lifting caused by improper washing or tampering
• Scratches, cuts, punctures, or intentional damage
• Damage from chemicals, abrasives, or unsafe cleaning products
• Normal wear based on environment and use conditions
• Normal aging or slight colour change over time

6. PPF WARRANTY POSITIONING

For Titan PPF products, warranty language centres on film integrity, clarity, and stability under normal use. Titan PPF warranty coverage focuses on maintaining long-term film performance, including:

• Cracking resistance
• Bubbling resistance
• Delamination resistance
• Performance consistency when properly installed and maintained

Warranty terms vary by product category and are designed for each product’s intended application, including automotive and architectural films.

7. WARRANTY CLAIM PROCESS

A typical Titan warranty process includes:

• Verify product registration
• Confirm installer and product details
• Inspect the issue
• Review whether the issue qualifies under Titan warranty terms
• Determine the next support step

Customers should be encouraged to contact their installer first, or Titan support directly through the warranty/contact page.

8. INSPECTION & APPROVAL

All warranty requests should be subject to review. Titan may require:

• Photos or videos
• Proof of purchase
• Proof of installation
• Product registration details
• Vehicle or project information
• Installer confirmation

Final warranty decisions will only be made after proper inspection and review.